[0:06]I just wanted to know, you know, so let's uh rewind a bit. Uh, so I mean, when you uh, reached out to us, what was going on? And, you know, when you first got in touch with us with verified market research. Like, what made you reach out to us? Uh, can you just give us an idea of of that? Okay. Um, well, may I I may start. Sure. Uh, the, no, the in general, I have to say that the the the communication has been uh, fluent. Good. Okay. Sometimes maybe we we were not, uh, absolutely, I mean, not absolutely clear enough, at least explaining, you know, the the the needs that we, uh, had at some points, you know? But in in general, I think that the the end, the results were very adjusted. Uh, as well, uh, at least, uh, my opinion. Okay. So, it's true that it, uh, maybe it took a bit, uh, longer than, not longer than expected, actually, because it's true that only in in might have taken longer than what we have in mind at the beginning. But it's true as well that it's uh, sometimes uh, difficult to to, uh, you know, to to to combine the information that we have from the market, I mean, direct information that we have from the market. And, uh, combine that with your sources, that are from the markets as well, but you know, my the the point here, I think, was to the definition of some channels, for example, under the definition of, of some, uh, points that we had one definition, and you had defined that one, you know? So, that's why the information was not exactly the same. But apart from the that it's normal, I mean, you know, from my point of view, that's something absolutely normal because it's, uh, it's a give and take sometimes, you know? Apart from that, in my opinion, it was quite good. And, uh, your responses were very good as well, and on time, or well, and we understood that you have Well, you needed some time to to, uh, to refresh your info and to refresh the reports and, uh, so, well, uh, the experience, as I said at the beginning, the experience, from my point of view, was, was a good experience, you know, with you. And every everyone has been very responsive as well, which is we are very, very grateful, uh, of for that. I would also like to add, like, after we deliver the report, how will the support from our side, like, did we stay connected? Was the responses on time? Uh, I'm in any, uh, follow-up questions or help address any areas that needed more clarity? Like, was everything delivered on time as expected, and did we managed to, I would say cover the points you were hoping to see in the study? Uh, I, can you just give us a, uh, brief, uh, you know, uh, experience of yours, uh, during the process. Elena, David? Yeah. Hi. I feel the same as Alejandro. I think that the all the process was very good. Uh, we have a lot of questions and requirements that are in the whole process. And the communication with Monali and the rest of the team was good, because I called him many times to Monali, and, uh, she answered to the email note, uh, the the same day, but in the next day, and I think that the communication was very good in the progress. Perfect. Perfect. Uh, any word from your end, David, would you like to say? Yeah, yeah, I've got the same feeling. I think the communication was really fluent, and we were always informed where the stuff were, where we were expected to have the information, so that was really good. Sometimes it was, yeah, some miscommunicating maybe we didn't understand what we requested or what we requested in the wrong way. I don't know, but that's not bad. I mean, we can always go back and forward, but the communication was really good in terms that we were, we knew always what you were doing or where we expected to have the final solution, so it was really good. Thank you. That's exactly what we always trying to, you know, improve as a company. And, you know, few questions. These are out of, you know, my own curiosity. I also wanted to ask, on the pricing side, the cost of the report. Like, did you feel like you were able to work with you and find a, you know, middle ground that makes sense for both sides in terms of, you know, the pricing and whatever budget you had? Well, yeah. Uh, I mean, I think the, the, obviously, we knew the price since the beginning. So, I'm and, and I think that, yeah, I mean, I think in general, it was a fair, a firm price because we had the, we had the options to, to, well, adjust the report with you, which is something that we really needed, as you could see, you know, through throughout the the whole process. And, uh, yeah, I mean, obviously, we are checking on the pricing. It's important for us to know. But, I mean, my, my experience is that it was, for, fair value for, for the price. Yeah. Oh, thank you so much for that. Putting yourself in someone else's shoes, uh, would you recommend, I know you are a player in this market and if you had to recommend us verified market research to others, so, would you recommend us and if yes, you know, what would be the reason? I mean, you can just give us two or three pointers. Okay. One of the, as we all said, the one of the key points for us was the communication and the communication was good. That was, uh, that was a very good, very strong point. Okay. And, um, so, um, for this market research is, I mean, no goal for this, this part of the market research, I mean, we we started with, uh, with, uh, prepared research, okay? It was not, uh, it was not defined by us, uh, since the very beginning, so we we started with with an existing one. And, uh, and the, the way you adapted it to our needs was, uh, was very good as well, in my opinion. Okay. Of course, we would have liked a bit more, but I understand that that that is not, uh, always possible, but you are flexible, you've been enough to adapt to the major requirements that we have. So, those two things are, yeah, strong, uh, points from, from your side. So, in general, yes, I think that I think, well, it would be my opinion, I would recommend you to to, uh, any colleague that may ask. one last question. You know, from my end, or probably second last, and it sounds cliche, but I I really wanted to know because as an employee, I I am very curious to know about it. So, my last question, would be, I mean, uh, you know, if I, if you had to rate your overall experience with Verified Market Research on a scale of, I would say one to 10, so what would it be?
[9:10]Like, you're kind of on an answer from all three of you, if possible.
[9:18]Yeah, yeah. I would say for my point of view, it's been very good, but, well, I, obviously, we we can all improve our work, so I would say an eight. Perfect. And Elena? You have to. Yeah, I think the same as Alejandro. I think that the main point, during all the process, I think that, uh, was the requirements on the questions that we have in the process and you answer it quickly. So, I'm saying that is the, the main, the main thing that I will recommend you to the other companies or, so, I, I can't say a number. Okay. That's completely fine. Uh, and any words from David?
[10:20]Well, that's been my first experience with this kind of market research, so I'd go with Alex, if he thinks it donated to the name for me. in terms of the whole interview, that was awesome. And that's all for my end. Thank you so much for your time. Seriously appreciate, you know, you came on this call. Your insights mean a lot to us, and to potential clients who are just starting their journey with us. And yeah, we'll take care of everything on our side, and if there's anything you ever need, just shoot us a message or an email. Uh, we'll take care of everything.
