[0:00]One of the hardest questions to answer in a job interview is, how would you deal with a conflict with a co-worker?
[0:09]Do not say you would tell your manager about the conflict so they could deal with it. Instead, remember the word Act.
[0:17]Act! A stands for assess. Tell the hiring manager you would first assess your words and actions to make sure you were not causing or contributing negatively to the conflict.
[0:31]C stands for clarify. Tell the hiring manager you would meet privately with your co-worker to clarify the exact reason why the conflict had occurred.
[0:43]And finally, T. Tell the hiring manager you would then take responsibility for the conflict by discussing ways with your co-worker that you could quickly overcome it.
[0:53]Here is the perfect answer in a real interview.
[0:57]How would you deal with a conflict with a co-worker?
[1:00]First, I would assess my words and actions to ensure I was not causing or contributing negatively to the conflict.
[1:09]Second, I would meet privately with my co-worker to clarify the exact reason why the conflict had occurred.
[1:18]Finally, I would take responsibility for the conflict by discussing ways with my co-worker that we could quickly overcome it for the team's benefit.
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