[0:07]Hi, I am Mary Ann Shallcross Smith, known to most as Dr. Day Care with over 40 years experience and wisdom in the child care profession. We are the home of the educational guarantee.
[0:19]At Dr. Daycare, we pride ourselves on our professionally trained staff. This training video will give teachers tools to communicate about a child's day in a method that will help to address common concerns.
[0:32]We also offer suggestions on how to diffuse situations when a parent may have concerns.
[0:37]When parents are picking up their children, it is important for teachers to communicate effectively about their child's day.
[0:43]By using positive proactive statements, you can help ease a parent's mind, give specific information that reflects back on the child's day.
[0:52]But most important, it's how you deliver the message. Let's see an example of how a teacher can discuss a child's day with a parent. Hello.
[1:03]Hi, how are you today? Good, how are you? Good. How was Avery's day? She did really well today. She practiced writing her name today.
[1:10]And how was the E? She's having issues with this lower case curve of the E. Yep, she is making progress. We practice it every day and I'm seeing improvements in all of her work.
[1:20]Excellent. How about lunch? Did she eat all her lunch? I know yesterday they said she only ate some of it, so I'm just wondering. Yep, you know Avery's a little picky. So she did eat the cheese and the turkey. She wasn't really liking the wrap. She didn't like it too much.
[1:34]Okay. And breakfast? Um, you know what, let me check because I wasn't here at breakfast. Let me just check the communication log. Excellent. Oh, it looks like she had Cheerios and milk, and she ate very well at breakfast.
[1:49]Oh, I wanted to tell you something else. Avery had so much fun with the water painting we did this morning. She loved to see all the colors mix and then them changing colors. I'll have to ask her about it on the way home, because I always like to be able to tell her, so, "Avery, how was this today? I heard you did water painting in colors." That's great. Thank you so much.
[2:06]Yep. She did. She did. She had a great time today. Excellent. Thank you. Communicating with other teachers is an essential part of your day. By using the communication log, you are able to answer most questions that parents may have.
[2:18]But sometimes a parent may ask a question that you don't know the answer to. It's okay to tell a parent that you don't know the answer, as long as you provide a suggestion for them.
[2:29]Even with effective communication, parents may become angry about something that happened in their child's day. Here are some topics that we have found to be very sensitive for parents.
[2:39]Outside Play, Mealtime, Illness, Injury, Rest time.
[2:47]The most difficult situations arise from miscommunication and parents not feeling like their child is cared for at school.
[2:54]Remember that parents just want you to be on their team. They want to feel as though their child is valued, and that you care for all of their child's needs.
[3:05]For more information about what we just outlined, please go to our website.
