[0:00]So, this would be your room number and key. Our bell attendant, Camille, will be assisting you to your room located at the seventh floor. Okay, thank you. Thank you so much Mrs. Beltran for choosing Sofitel Philippine Plaza Manila. We'll hope you'll have a magnifique stay with us.
[0:15]Mabuhay and good afternoon, ma'am. My name is Camille. I will be your bell attendant and I'll be assisting you to your room. Oh okay, good afternoon. May I ask how many baggage do you have? I only have this one suitcase with me. Okay, ma'am. So, you have one large purple suitcase, and may I ask to carry it for you? Sure, thank you. Shall we now go to your room, Mr. and Mrs. Beltran? Yes, certainly. This way, please.
[0:41]Is it your first time here at Sofitel, ma'am? Um, yes. My husband and I have been trying to book here for quite some time now, but it's always fully occupied. Oh really, ma'am? That must have been very disappointing. But I'm glad to hear that you've been wanting to stay at our hotel. May I ask what urged you to stay here? Well, I heard you have one of the best buffets here in the Philippines, and we're lucky we'll get to try it on our wedding anniversary celebration. Wow, happy wedding anniversary to both of you, Mr. and Mrs. Beltran! Thank you. And yes, of course, our Spiral buffet is well known here. If you would like to have your dinner there later, it's located right below the lobby where you can see the spiral staircase, and it'll be open from 6:00 to 9:30 PM. Oh! Thanks for informing us. But how about for breakfast? We are also booked there for tomorrow. You can have your breakfast there, ma'am, as early as 6:30 AM until 10:30 AM.
[1:37]After you, Mr. and Mrs. Beltran.
[1:50]To make the most of your celebration, I hope you'll get to try our services at Le Spa. Oh, yes. We actually booked the romantic package and we'll be having a couple's massage there! Oh really? That's good to hear, ma'am! I'm sure you'll spend a wonderful time here.
[2:19]This way, please. Your room number is 708, am I right, ma'am? Yeah. Okay!
[2:29]So, this would be your room, Mr. and Mrs. Beltran. May I borrow your key card please? Here.
[2:42]Welcome to your room, Mr. and Mrs. Beltran!
[3:02]Where would you like me to put your luggage, ma'am? Um, you may leave it right here, thank you! Okay, ma'am.
[3:11]So, this is your Luxury King Room, Mr. and Mrs. Beltran. You have here your closet, with two bathrobes, slippers, and an electronic safe, you may want to leave your valuables there. And as an inclusion from our package ma'am, you have here a box of French macarons, fruit basket, juice, and a flower. Wow! These are adorable. Yes. Over here, ma'am, you have a coffee or tea making equipment with some snacks and beverages, however, please be informed ma'am that these aren't complimentary except for the bottled waters. The remote of the television, ma'am, is located at the bedside table, together with the Wi-Fi password. Over here, ma'am, the bathroom is equipped with hot and cold water with complete toiletries.
[4:02]Over here, ma'am, this is your balcony with a pool view.
[4:11]You can control the aircon temperature with the remote at the wall. And if you have any further concerns and requests, you may use the telephone and press 3 for housekeeping, and 0 for contacting the front desk. Oh thank you, Ms. Camille. You're welcome, ma'am. So, is everything good and settled here, Mr. and Mrs. Beltran? Yes. Okay, thank you so much sir and ma'am. I have put your key card here. I hope you'll enjoy your wedding anniversary celebration here. Goodbye and I'll see you around.
