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The Sequence Of Service

tugasbunuy

10m 51s663 words~4 min read
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[0:20]Hello, let me introduce myself, my name is Jessica Nadia. I will show you the sequence of service.

[0:33]Means preparing the Restaurant prior to service. Basically, "Mise-en-Place refers to prepare the restaurant or F&B department properly to serve the guest and clients. In order to ensure service and is as smooth as possible". Preparing service area is one of the very important parts of Mise-en-Place. To serve any guest, you must have to prepare your service area properly. Make sure the furniture is safe and works properly. Preparing the tableware and make sure it clean and works properly. Before using the tableware, you have to polish it first, starting with glassware, cutleries, silverware and chinaware. Also called Side station is a very important piece of furniture in a restaurant. It is used by the service staff for keeping all the service equipment at one place. It is also used as a landing table for the dishes picked up from the kitchen to the table and the dirty dishes from the guest's table to the wash-up area.

[2:10]Make sure the table set up is flawless, last step is final mise en place and we are ready to service

[2:37]Good afternoon, welcome to our restaurant. Have you made any reservation? Yes, I did. May I know the name of your reservation? Mr. Hadi. Alright, Mr. Hadi. Please come with me. I will escort you to table number one.

[2:55]Thank you.

[3:00]Good afternoon, welcome to our restaurant. Have you made any reservation? No. May I know your name and how many people? Mr. Hadi, two people. Alright Mr. Hadi. Please come with me. I will escort you to table number one.

[3:17]Thank you.

[3:38]Excuse me, miss.

[3:45]Excuse me, sir.

[4:04]Excuse me, ladies and gentlemen. I would like to introduce myself, my name is Jessica. Today, I'm gonna be your waiter your last today, so please don't hesitate to let me know if you send any help. Excuse me, sir.

[4:26]Excuse me, are you ready for order, miss, sir? Yes. So today, we have two special menu. From A, we have garden salad, cream of corn soup, grilled chicken with mashed potato, and Danya vegetable, and barbecue sauce. And for dessert, we have chocolate pudding. And for menu B, we have garden salad, cream of chicken soup, bread fish and chips with pepper sauce, and mix vegetable and dessert, we have slice of cake. What would you like to have, miss? I want menu A. Menu A. For dessert? Chocolate pudding. Alright, I will repeat the order. Menu A one. Chocolate pudding one. Is that correct? Is there anything else you need? No, I think so. Alright. Please wait a moment, I will be right back with your order.

[5:16]Thank you.

[5:20]Excuse me, miss.

[5:28]Excuse me, sir.

[5:35]Please enjoy your meal. Excuse me, miss.

[5:41]Excuse me, sir.

[5:56]Excuse me, miss. This is your garden salad.

[6:06]Excuse me, sir. This is your garden salad. Please enjoy your appetizer. Excuse me, miss, have you finished? May I clear up?

[6:16]Excuse me, sir, have you finished? May I clear up?

[6:24]Excuse me, miss. This is your soup.

[6:30]Excuse me, sir. This is your soup.

[6:37]Please enjoy your soup.

[7:08]Excuse me, miss. This is your grilled chicken.

[7:28]Excuse me, sir. This is your grilled chicken. Please enjoy your meal.

[7:44]Excuse me, miss. Have you finished? May I clear up?

[7:56]Excuse me, sir. Have you finished? May I clear up? Excuse me, miss.

[8:13]Excuse me, sir.

[8:36]Excuse me, miss. This is your chocolate pudding.

[8:41]Excuse me, sir. This is your coffee jelly.

[8:46]Please enjoy your dessert.

[9:04]Excuse me, miss, sir. Would you like to have some coffee or tea? Tea, please. Alright, please wait a moment. Excuse me, miss.

[9:47]Excuse me, sir.

[10:14]Excuse me, miss, sir. This is your bill. Would you like to pay by cash or card? Cash.

[10:25]Excuse me, sir. This is your change. Thank you, sir, and miss for your visit. I hope to see you again soon.

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